Standard Warranty: A 2-year Warranty is provided on all products sold by Nadive unless otherwise noted. Any product with a defect caused by the manufacturer within one year from purchase will receive a replacement as long as none of the below apply.
The Standard Warranty shall not apply in the event of defects or damages caused by: (i) failure of Purchaser to comply with any operational or maintenance guidelines or requirements: (ii) physical abuse of the Products or any component or acts of vandalism by any persons other than Seller. its employees. agents. or subcontractors: (iii) alterations, modifications, additions, or repairs made during the applicable warranty period by anyone other than Seller. its employees. agents. subcontractors or authorized warranty providers: or (iv) accidents or damage resulting from fire, water, wind, hail, lightning, earthquake, theft or similar causes not caused or contributed to by the sole negligence of Seller or its employees. agents. or subcontractors.
If you believe you qualify for a warranty, submit a claim to justin@nadive.com with the following items:
-Description of defect/damage
-Photo(s) of defect/damage
